G-Portal Status

Oct 22, 16:30 CESTResolved – We're experiencing and monitoring an incident in our network at Manassas site.

Sep 2, 21:40 CESTResolved – This incident has been resolved.Sep 2, 21:30 CESTUpdate – The issue has been fixed and servers will be going back live bit by bit.We really appreciate your patience.Sep 2, 12:10 CESTUpdate – We are continuing to work on a fix for this issue.Sep 2, 12:10 CESTIdentified – We are currently experiencing a problem with some hardware in one of our data centers in Germany. The technical staff have been informed and are working hard to find a solution. We are hoping that this problem will be solved in the late afternoon.We apologize for the inconvenience […]

Aug 30, 10:06 CESTResolved – This incident has been resolved.Aug 29, 22:14 CESTIdentified – Update:Our colleagues in the data centre have already found the cause. Unfortunately, the problems are still being resolved, which is why no ETA can be given at present.We will keep you up to date here as soon as we have news for you.We apologise for the disruption to our services.Aug 29, 13:12 CESTInvestigating – We are experiencing some network disruption in the Dusseldorf Data Center and this instability in the network may most likely lead to a slower connection. Our technicians are already on site and […]

Aug 16, 20:49 CESTResolved – This incident has been resolved.Aug 16, 17:14 CESTInvestigating – Unfortunately, there are currently occasional technical problems with the gameserver web interface for our EU servers.As a result, it is not possible to load the web interface correctly.The game servers themselves are not affected.Our development department has already been informed.We apologise and ask for your patience.We will keep you up to date here!

Aug 16, 02:00 CESTResolved – This incident has been resolved.Aug 15, 18:15 CESTIdentified – Unfortunately, our data centre in New York will be affected due to disruptions in the air conditioning system.Our colleagues in the data centre are currently shutting down individual host systems in order to protect the server hardware. Unfortunately, this results in game server outages and restrictions in the web interface.As soon as the problems with the air conditioning system have been resolved, the host systems will be restarted.Unfortunately, it is not yet possible to give an exact time as to how long the disruption will last.We […]

Aug 15, 16:05 CESTResolved – This incident has been resolved.Aug 15, 15:17 CESTInvestigating – Unfortunately, due to unplanned maintenance work, our data centre in London will be affected.The work will only take a short time.During this time, there may be a loss of connection to the game servers and restrictions in the web interface for London game servers.We apologise for this and thank you for your understanding.

Aug 1, 16:21 CESTResolved – This incident has been resolved.Aug 1, 15:50 CESTMonitoring – A fix has been implemented and we are monitoring the results.Aug 1, 13:25 CESTInvestigating – We are currently experiencing network disruptions in our data centres in Frankfurt, Düsseldorf and London.This is causing lags and longer waiting times for backups and the web interface.Our colleagues are already in the process of resolving the issue and apologise accordingly.

Jul 18, 07:15 CESTResolved – This incident has been resolved.Jul 17, 22:40 CESTIdentified – Unfortunately, there is currently a malfunction of our TeamSpeak servers in the Frankfurt location.Our colleagues from development are already in the process of resolving this issue.Unfortunately, the malfunction means that the TeamSpeak servers are not accessible and cannot be edited via the web interface.We apologise and thank you for your understanding.

Jul 17, 16:12 CESTResolved – Update:Unfortunately, we still have a handful of systems that we are currently working on.However, we will mark the message here as resolved. We are keeping in touch with the affected customers in the background.We apologise and thank you for your understanding.Jul 12, 19:19 CESTUpdate – Update:Currently, only a few host systems are still experiencing issues, but we are already working with our teams in the respective data centres.All affected customers have already received an respective extension and have been informed via e-mail.We apologise for any inconvenience and thank you for your understanding.Jul 10, 21:04 CESTUpdate […]

Jul 7, 09:17 CESTResolved – This incident has been resolved.Jul 7, 07:49 CESTMonitoring – A fix has been implemented and we are monitoring the results.Jul 7, 02:13 CESTIdentified – The issue has been identified and a fix is being implemented.Jul 7, 01:12 CESTInvestigating – Unfortunately, our EU website is currently experiencing a malfunction.Our colleagues in development have already been informed and are working on a solution.We apologise for any inconvenience.